Chiropractic practice management can be a demanding and seemingly never - ending role. Putting in place the systems and processes that will have your clinic running smoothly and efficiently, while staying true to your values and passion, can be overwhelming at times. 

Want to move away from the frustration and overwhelm, free up your time and grow your chiropractic clinic with ease?

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Chiropractic Practice Management - What is it? 

Chiropractic is often described as a blend of art and science. The same is true for chiropractic practice management. The science of practice management is not just about creating the right business plan (I prefer to call it a "success plan") that will take your clinic to the next level and help you achieve your goals. It also involves creating the right routines, processes, and protocols that will lead the clinic to your version of success. 

The art of chiropractic practice management is creating the right balance between the `rules` and freedom the team have to own their roles. The art shows itself in how the practice member journey is developed and implemented. How the team works together to create the best culture with simple yet effective systems. 

Growth in your clinic happens when the art and science of chiropractic practice management are balanced and aligned with your values.

Chiropractic Practice Management - What does it involve? 

Being the lead chiropractor, business owner while fulfilling the roles of partner, parent, son, daughter and friend can be a challenge. You’re being pulled in so many directions you don’t know if you’re coming or going. It can be hard to find the time to work on your business. It’s especially challenging when you just don’t like doing all the background work that’s needed to really drive growth or you don’t really know where to start. 

Long term consistent growth in your chiropractic clinic requires planning. Clinic growth needs regular attention. 

It’s a lot like chiropractic care. 

The Consultation - Investigating where the gaps - subluxations/blocks are in the system are. 

Does every action, system and process meet the ever changing needs of this evolving practice?

Is the level of service both in person, online and over the phone fit for purpose, does the service exceed the practice members expectation. Is it creating lifelong relationships and encouraging referrals?

Does the behind the scenes admin, training and culture encourage the whole team and clinic to thrive?

Are the right people doing the right things?

Do they have the right level of support and training?

The Report of Findings - The Success Plan.

Are the goals of the clinic clearly defined?

Is the success plan personalised, created to allow your values, personality and vision to thrive?

Are the action steps clearly laid out?

Is the plan clearly laid out and explained to all the team? Do they fully understand their roles? 

Does the plan have enough detail? Are all aspects of the clinic covered within the plan?

Progress Review - Regular assessments/feedback/training.

Frequent analysis of the data - stats, feedback from team.

Are the right gaps closing, are they on schedule?

Are the thoughts and ideas from the team being given the proper care and attention?

Are all the systems and processes working effectively?

Chiropractic Practice Management - Support.

Providing support for all the areas of your clinic to assist you in reaching your ambitious vision. This is not a typical business consultant service, we will work in partnership on and in your clinic. 

How? By providing bespoke support in any or all the areas below. There’s no one size fits all solution for genuine ambitious chiropractic clinic growth. Check out Dr Dara’s description of my practice management support.

For The Clinic.

Create the Success Plan

A complete document full of detail broken down into weekly/monthly/quarterly etc action steps with targets. This is a comprehensive plan that covers all aspects of your clinic. 

Support the Chiropractor/clinic owner by providing ideas for growth and development opportunities.

Stuck in a rut and unsure what your values should be? Overwhelmed by all the ideas in your head and struggling to get clear on what the real vision for your practice is, don’t be, I can help you with that.

Working with the whole team, whether your team is small or big to create a 5 star practice member experience. The type of experience that encourages genuine connection and turns patients into life practice members.

Compile and analyse all stats, so you always have the most up to date information. Liaise with an accountant to ensure profitability and financial goals are achieved.

Write the S.O.P’s - Standard Operating Procedures for all tasks, processes/systems. Why? These are the framework and standards for all aspects of the clinic and are an effective tool for creating efficiency and team training.

Prepare, review and write all team handbooks/manuals.

Work with outside contractors, social media managers, website designers etc to bring to life the vision and goals while maintaining your brand image and voice.

For The team.

Full recruitment service. Includes writing job adverts that reflect the clinic's vision and values. Managing the interview process from initial application to first stage interviews and organising face to face interviews for the pre-selected candidates. 

Work with the team to manage their workload, assist where needed and be their accountability partner. This is not a stand on the side lines and direct the team service. This is me, sleeves rolled and helping the team in a virtual capacity. Freeing them up to deliver the most outstanding practice member experience, without worrying some of the tasks will suffer.

Organise and chair team meetings (virtually) with a schedule that suits the needs of the clinic. Keeping everyone on track, managing the workload and spotting issues early. Holding space for the whole team to feel comfortable to share ideas and give praise and feedback. 

Complete team reviews, manage HR issues (liaise with HR advisor where necessary) collate holiday requests.

Phew, that’s a lot right? No wonder you can feel overwhelmed. This may be your kryptonite, for me it’s energy giving. Chiropractic is your super power, this is mine.

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